Gray Viking Games only sells digital codes. Once the code is revealed to a player, it cannot be re-sold. Because of this, we have a no-returns policy.
If you are having technical difficulties, please check our FAQ.
If you are still having issues, please contact us at firstname.lastname@example.org and include your order #, the code you are struggling to redeem, and a screenshot of the error message you are receiving. We highly value customer service and will help you troubleshoot the issue.